Summary | Pricing | Implementation Scope | Ongoing IT Support Scope | Ongoing Librarian Support | Hosting | Service Levels | Terms
Ongoing IT Support Scope
| Tasks | Small Libraries | Medium Libraries | Large Libraries |
| Apply Software Patches |  |
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| Software Upgrades (New Versions) | |
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| Troubleshooting | |
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| Database Backup | |
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| Performance Tuning |  |
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