Indicative Pricing, All prices in US Dollars
| Tiny | Small | Medium | Large | |
| Maximum Agent Users | 5 | 10 | 20 | 30 |
| Hosted OTRS | 200/Mth | 300/Mth | 400/Mth | 500/Mth |
| Remote Installation | 200 | 300 | 400 | 500 |
| OTRS Workshop (Remote Training) | 500 | 500 | 500 | 500 |
| Basic AMC (on premises) | 800/Yr | 1,000/Yr | 1,200/Yr | 1,400/Yr |
| Enhanced AMC (on premises) | 1,200/Yr | 1,400/Yr | 1,600/Yr | 1,800/Yr |
| Comprehensive AMC (on premises) | 1,400/Yr | 1,600/Yr | 1,800/Yr | 2,000/Yr |
| Software Customization | 25/Hr | 25/Hr | 25/Hr | 25/Hr |