Indicative Pricing, All prices in Indian Rupees
| Tiny | Small | Medium | Large | |
| Maximum Agent Users | 10 | 20 | 40 | 80 |
| Hosted OTRS | 12,000/Yr | 24,000/Yr | 35,000/Yr | 75,000/Yr |
| On Premises Installation | NA | 15,000 | 20,000 | 25,000 |
| Remote Installation | 5,000 | 10,000 | 15,000 | 20,000 |
| OTRS Workshop in Major Cities | 3,000 | 3,000 | 3,000 | 3,000 |
| OTRS Workshop (Remote Training) | 500 | 500 | 500 | 500 |
| Basic AMC (on premises) | NA | 12,000/Yr | 18,000/Yr | 24,000/Yr |
| Enhanced AMC (on premises) | NA | 18,000/Yr | 24,000/Yr | 36,000/Yr |
| Comprehensive AMC (on premises) | NA | 36,000/Yr | 48,000/Yr | 72,000/Yr |
| Software Customization | 500/Hr | 500/Hr | 500/Hr | 500/Hr |